Never had a problem getting things from ZZF
Needless to say, returnes were a bitch with them. IMHO I would rather pay a bit more and deal with Newegg just in case I need to return something.
I would also like to add a resounding here-here.
After my first 6800LE died, Newegg was sold out. ZZF still had some, so I grabbed one, and after five months it began displaying hideous corruption at all times (even before the OS loaded).
They said they'd RMA, as they were apparently the warranty servicer for that particular product. I mailed it in in late March. 31st March I got a "it's on back order and will take 2-3 weeks to be addressed". It's now 2nd May, and no signs of life on my RMA. I tried to call the returns department twice today, and got voice mail both times; they didn't bother returning my call left at about 12:30 MST within five hours. It took a week to get a response to a general inquiry "if they can't supply me with an identical card, how do you handle that, cos I don't want you substituting a PCI-E card?"
I don't care at this point if I get a cash refund, another 6800LE, or a different card. I just want closure. It's been over a month that I've been sitting on a Radeon 7000.