GideonTech.com Forums

  • June 19, 2019, 09:47:32 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Pages: [1]   Go Down

Author Topic: Tripod Plus, dont bother.  (Read 2023 times)

merlinicorpus

  • Global Moderator
  • Elite Modder
  • *****
  • Karma: +1341/-1341
  • Offline Offline
  • Posts: 4,656
  • One with the corn.
    • merliniworks
Tripod Plus, dont bother.
« on: February 26, 2002, 03:33:00 PM »

I have had my tripod free account since August 1997.  And last week, I tried to upgrade my account.  I got done entering all the information and everything, and then went back to Tripod.  Unfortunately Tripod still thinks that my account isnít a paid account, even though the Lycos account info says that Iím a Tripod Plus member.  I called my bank, and it turns out that my debit card was billed...  So I look for a customer service number to call on the website... no dice.  Then I try to use their help page (Which is completely worthless, because all the answers basically say to upgrade your account, and that should fix the problem.  "Incorrect billing?  Upgrade to Tripod Plus now, and we might fix it!")  So I e-mail them.  A grand total of 8 e-mails.  I got three automated responses.  Guess what they said?  Upgrade...  I would like to keep my account, but I canít even talk to a person.
Logged

LordThanatos

  • Elite Modder
  • ****
  • Karma: +2/-7
  • Offline Offline
  • Posts: 1,832
Tripod Plus, dont bother.
« Reply #1 on: February 26, 2002, 06:16:00 PM »

Tripod Billing Contact
Quote

If you need immediate assistance with your credit card bill, please call us at 1-650-428-5081, M-F, 9am-5pm Pacific Standard Time
Logged

merlinicorpus

  • Global Moderator
  • Elite Modder
  • *****
  • Karma: +1341/-1341
  • Offline Offline
  • Posts: 4,656
  • One with the corn.
    • merliniworks
Tripod Plus, dont bother.
« Reply #2 on: March 07, 2002, 05:42:00 PM »

Thanks, I called them and got it all worked out.
Logged

LordThanatos

  • Elite Modder
  • ****
  • Karma: +2/-7
  • Offline Offline
  • Posts: 1,832
Tripod Plus, dont bother.
« Reply #3 on: March 09, 2002, 06:33:00 PM »

Quote

On 2002-03-07 17:42, merlinicorpus wrote:
Thanks, I called them and got it all worked out.

:)
Logged
Pages: [1]   Go Up
 

Page created in 0.057 seconds with 19 queries.